Quick Corporate provides office supplies to Australian businesses. When it decided to transition its business online, oneit developed a website and custom software solution.
Quick Corporate’s new web store facilitates faster ordering and greater market penetration.
Quick Corporate was established back in the day when business stationery orders were taken primarily by fax or phone. Having made the decision to transition to online transactions, facilitating a quicker ordering process, they realised an out-of-the-box software solution wasn’t going to deliver the capabilities their business demands.
Designing and developing Quick Corporate’s online shop was only part of the solution. We also needed to ensure the new site was fully integrated with core business software. The result enabled:
Quick Corporate's online store has been embraced by its business users and is now the primary means of customer interaction, with 70% of orders processed through the website.
Instant access to updated pricing and product availability has significantly improved the customer experience, minimising disappointment and confusion. Furthermore, the site’s integration with business software has also eliminated the double-handling of orders.
Cutting the cost of processing orders, the online store has enabled Quick Corporate to service smaller customers, who would have previously proven to be too inefficient to administer. And beyond winning the little guys, Quick Corporate has been able to penetrate new and expanding markets too.
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