Booking, generating itineraries and invoicing all aspects of corporate events in one centralised, automated system with reporting capabilities and ongoing support.
Limited by the use of an Access database which had become cumbersome and inefficient, with no means of reporting and no IT support, TASA needed to invest in a customised system that could manage all aspects of corporate package bookings and solved their reporting and support concerns.
Developers at OneIT built a web based system that does just this. All aspects of creating itineraries are managed by the system. For example, it takes into account how many seats are available for booking on a flight as well as how many rooms are available in a hotel. It sends notifications to hotels and airlines of client bookings and it keeps track of payments made by clients and outstanding monies.
The new system has a reporting engine that enables employees to run off reports with current data as and when they need it. And, importantly for users, they receive 24 hour support 7 days a week from OneIT. In the travel industry you need this priority service.
The new system automates all the tasks in the process of booking a corporate package, saving users considerable time and minimising any room for error.
“OneIT devised and built a system for us that is both easy to use and more importantly, gives us the accuracy required to get the job done – in a fraction of the time! Plus, our wonderful consultant, Yati, is always on call to guide us through any issues or questions we have. It’s made some difficult processes simple and effective”
Callum Chambers – Sales Executive, Travel & Sports Australia