Management Reporting Statistics System

June O’Connor’s centralised system ensures they always fulfil their reporting obligations with efficiency and accuracy.

Issues

June O'Connor operates seven drop-in centres throughout Western Australia, all focused on providing support, educational courses and training to help people with mental health issues make a successful transition back into society. With each centre managing their own database independently, they were struggling to compile the quarterly reports required by the State Government and the Commonwealth.

Solution

We proposed the development of one centralised and scalable membership database, merging and converting all independent access databases to streamline recording and reporting. Key features of the new system include:

• Centralised recording of all contact details, attendance sheets, consultations, incidences, diagnostics and referrals
• Generation of JOC All Services Reports for the State Government, with the option to select a timeframe, a specific centre or all centres
• Generation of reports for the Commonwealth, collating all the same data in the appropriate format

Benefits

All data can now be kept in one place and quarterly reports are generated in minutes, saving the administration staff hours of manual number crunching, while eliminating the risk of errors. Furthermore, as State and Commonwealth reporting requirements change, the system can easily be modified to maintain maximum efficiency and accuracy.

Bottom Line Benefits

In addition to maximising reporting efficiency and productivity long term, we also provided approximate figures for ongoing costs and established a suitable payment plan to assist June O’Connor in budgeting and grant submission.

“We are grateful to Oneit for their continual professional support and consultancy, as they listen to our needs and provide the outcomes that we require at a very reasonable price.”
Dave Scammell, Manager Administrative Services – June O'Connor Centre

Similar Clients

Other similar case studies you may wish to review:

• Women's Healthcare Association